Kinship University. Where the Kinship workforce is built.
Kinship University (KinU) is the official learning, certification, and workforce development platform for everyone who works with Kinship — customers, administrators, supervisors, finance teams, implementation partners, customer success professionals, and the future Kinship workforce. Successor to Kinship Academy.
Learn · Certify · Mentor · Teach
System Administrator Foundations
In ProgressUser Access and Security
AssignedPreparing for a Kinship Release
CompleteCertified Kinship System Administrator
Certification earned · Feb 2026
120+
Localities served
12
Learning paths
7
Certifications
60+
Courses on launch
The customer challenge
Your Kinship team has changed. Your training should keep up.
Many Kinship implementations happened years ago. Since then, employees have moved on, experienced staff have retired, and new hires may have received only informal, incomplete training. Kinship University fixes that.
New employees need structured onboarding
Informal shadowing doesn't scale — especially when hiring accelerates.
Localities may not have a trained SysAdmin
The most critical role often has the least formal training.
Institutional knowledge walks out the door
When experienced staff leave, undocumented know-how leaves with them.
Staff need role-specific training
Case workers, finance, and supervisors all use Kinship differently.
Supervisors need visibility into progress
You can't manage readiness you can't see.
System updates require continuous learning
Every release changes what teams need to know.
Why Kinship University
Build a more confident and capable Kinship team.
Structured, role-based, ongoing training — designed specifically for the localities and teams that run on Kinship.
Faster onboarding for new employees
Reduced dependency on individual employees
Improved system adoption across departments
Fewer preventable support requests
Stronger System Administrator capabilities
Consistent training across every team
Verified knowledge through assessments
Greater operational readiness for releases
Learning paths
Role-based paths for every part of your team.
Kinship Foundations
Start here. Learn what Kinship is, how it's organized, and how your daily work flows through the system.
Case Worker Essentials
Everything a case worker needs to open, manage, document, and close cases confidently in Kinship.
Finance and Payments
Master financial processing, payments, check runs, and reconciliation inside Kinship.
Supervisors and Approvers
Approvals, oversight, workload distribution, and the reports supervisors rely on every week.
System Administrator
Configure, secure, and maintain Kinship for your locality. The definitive path for SysAdmins.
Backup System Administrator
Ensure continuity of operations. Build a qualified backup admin your locality can rely on.
Featured courses
Short, practical, and directly useful.
Introduction to Kinship
A guided orientation to the Kinship platform, its history, and how localities use it every day.
Instructor · Renee Alcott
Navigating the Kinship Platform
Learn the layout, navigation, search, and shortcuts that make daily work faster.
Instructor · Marcus Bello
Case Management Foundations
Open, document, and manage cases end-to-end.
Instructor · Priya Ramesh
Understanding Authorizations
Create, adjust, and audit authorizations correctly.
Instructor · Priya Ramesh
Financial Processing in Kinship
How money moves through Kinship — from claim to payment.
Instructor · Dana Whitfield
Payments and Check Runs
Execute payment cycles and check runs with confidence.
Instructor · Dana Whitfield
Certifications
Turn knowledge into verified readiness.
Kinship University certifications help individuals and organizations confirm that team members have completed required training and demonstrated essential Kinship knowledge — from foundational proficiency to expert-level administration.
View certificationsKinship Foundations Certificate
Certified Kinship User
Certified Kinship Finance User
Certified Kinship Supervisor
Certified Kinship System Administrator
Certified Kinship Support Specialist
Certified Kinship Implementation Professional
For organizations
Training visibility for your entire organization.
Locality leaders and organization administrators can assign, monitor, and prove training completion across every team — with a dashboard built for oversight.
Request Organizational AccessAssign required training
Create employee learning plans
Monitor completion and scores
Track certifications earned
Identify overdue training
Export reports for leadership
Monitor SysAdmin readiness
Prepare teams for releases
Workforce development
More than an LMS. A workforce ecosystem.
KinU is designed to develop the future Kinship workforce — the administrators, supervisors, partners, instructors, and practitioners who will operate Kinship for years to come.
Career pathways
Learn → Practice → Certify → Mentor → Instructor.
Instructor program
Certified experts become approved KinU instructors.
Mentorship
Pair experienced admins with rising practitioners.
Internships & apprenticeships
Operational experience in support, docs, analysis, and customer success.
University & workforce partnerships
Pipelines from higher-ed and workforce agencies into the Kinship ecosystem.
Continuing education
Recertification, annual conferences, and community forums.
Training built from verified Kinship knowledge.
Kinship University content is developed from the operational, implementation, technical, and support knowledge maintained in DeliveryProof — the same source of truth Kinship teams rely on. Only approved content makes it into Kinship University.
Trust & intellectual property
Teach operators. Protect the platform.
KinU teaches customers how to successfully use and administer Kinship — never how to recreate or engineer the underlying software. Every piece of content carries a classification and audience.
See how content is classified- · Business processes & workflows
- · Finance, payments, vendor management
- · Case management & supervision
- · User administration & security config
- · Release readiness & change management
- · Implementation & customer success practices
- · Source code or proprietary algorithms
- · Internal engineering documentation
- · Deployment pipelines & repositories
- · Internal tools & trade secrets
- · Confidential architecture details
Users only see content appropriate to their assigned permissions.
Voices from the field
What Kinship teams could say about Kinship University.
Placeholder testimonials — for illustrative purposes during development.
"Turnover used to reset our training every year. KinU finally gives our locality a system to onboard replacements without rebuilding from scratch."
"The SysAdmin path is exactly what we needed. I can finally point a new admin at a real curriculum instead of shadowing me for six months."
"Our finance team's payment-run errors dropped noticeably after they finished the Finance path."
"I started my first week not knowing what Kinship even was. Two hours in and I was navigating cases with confidence."
Prepare your team for long-term Kinship success.
Build knowledge, strengthen operational readiness, and give every team member a clear path to Kinship proficiency.