Learning Paths

Role-based paths for every part of your team.

Each path bundles the courses, activities, and assessments a specific role needs — sequenced for real-world readiness.

Foundational
4 hours · 6 courses

Kinship Foundations

Start here. Learn what Kinship is, how it's organized, and how your daily work flows through the system.

New Kinship users across every departmentView path
Intermediate
8 hours · 9 courses

Case Worker Essentials

Everything a case worker needs to open, manage, document, and close cases confidently in Kinship.

Case workers and eligibility staffView path
Intermediate
10 hours · 8 courses

Finance and Payments

Master financial processing, payments, check runs, and reconciliation inside Kinship.

Finance teams, fiscal staff, accounts payableView path
Intermediate
6 hours · 5 courses

Supervisors and Approvers

Approvals, oversight, workload distribution, and the reports supervisors rely on every week.

Team leads, unit supervisors, managersView path
Advanced
16 hours · 12 courses

System Administrator

Configure, secure, and maintain Kinship for your locality. The definitive path for SysAdmins.

Primary System AdministratorsView path
Advanced
12 hours · 10 courses

Backup System Administrator

Ensure continuity of operations. Build a qualified backup admin your locality can rely on.

Secondary or cross-trained administratorsView path
Intermediate
7 hours · 7 courses

Customer Support

Diagnose, triage, and resolve common Kinship questions. Reduce escalations with confidence.

Internal help desk and support staffView path
Advanced
14 hours · 11 courses

Implementation Readiness

Prepare project teams and end users for a successful Kinship go-live.

Localities preparing for a new or expanded implementationView path
Advanced
9 hours · 6 courses

Data Migration

Plan, validate, and execute clean data migrations into Kinship.

Data migration teams and technical leadsView path
Intermediate
5 hours · 5 courses

Reporting and Analytics

Build the reports leaders trust. From standard reports to custom analytics.

Anyone who needs answers from Kinship dataView path
Intermediate
4 hours · 4 courses

Vendor Management

Onboard, maintain, and pay vendors correctly the first time.

Staff who onboard and manage vendorsView path
Advanced
6 hours · 5 courses

Release and Change Management

Stay ahead of every Kinship release with structured readiness training.

Admins and supervisors preparing for updatesView path